I've received apparel that is in the wrong size. What should I do?

Updated 1 month ago by Polepunzel

Oh no! Each box is hand packed by the Polepunzel Team. We try to be perfect, but we’re only human.

If you received a size or item that you did not order in your box please fill out an exchange request on the Exchange Portal
Reason for Return: Received Wrong Item

Please note that replacements may take 8 weeks or longer to be shipped out.

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